Shipping Policy

Shipping Policy

We currently ship within the USA only. For questions, contact us at (435) 817-9359 or support@komoder.com.

Free Shipping

All orders include free shipping.

Shipping policies may vary based on our manufacturer arrangements. If you’re unsure about shipping charges for your order, please contact us.

Order Processing and Shipping

Handling Time: Orders are processed within 1-3 business days (Monday – Friday).

Shipping Time: In-stock items are typically delivered within 5-9 business days.

Shipping Carriers: We use UPS Ground, and FedEx Ground for deliveries.

Order Confirmation and Tracking

After placing an order, you will receive a confirmation email.

Once your order ships, you will receive tracking information via email.

If you don’t receive tracking details within six business days, please contact us at support@komoder.com.

Inspecting Your Delivery

Check your items upon delivery for any visible damage. If damage is present, note it on the delivery receipt.

Report any missing or damaged items within 48 hours to ensure prompt resolution.

Lost or Damaged Shipments

In the rare case of lost or damaged items, contact us immediately at support@komoder.com so we can assist you.

Order Refusal Policy

Orders refused for reasons other than damage or shipping errors may incur a 20% restocking fee plus any applicable shipping costs.

Contact Information

Phone: (435) 817-9359

Email: support@komoder.com